"Conflict is my Business!"
- Tanja Thompson
Describe your image
3-14-2019 LL Memorial -PMCDOUGALL170
Describe your image
The seed for Transformation Resolution Group was planted when Tanja was diagnosed with breast cancer twice, youngest son Tysne, born at 1lb, 5oz, then at age 14 spent 4 months in the hospital before having a liver and kidney transplant. Tanja had to learn how to speak to medical professionals in a manner in which she would be heard, using language to enhance communication, trust and respect. Using these skills reduced stress, conflict and fear. Not only does Tanja teach what she loves, she lives the life of a conflict resolution practitioner every day.
Trainings & Workshops
In this session participants will learn the strategy of staying focused, the power of being nonjudgmental in resolving interpersonal disputes. Mindfulness helps dispute resolvers to be open to understanding instead of making assumption. It’s being intentional instead of on autopilot and reacting to conflict in a tower infernal manner.
Mindfulness for Conflict Resolvers
Hot Buttons - The Trigger Before the Explosion
Workplace are naturally stressful environments, and conflict between coworkers can be both a cause and product of stress. In this session you will learn what’s your hot button trigger and ways to stop before the explosion.
In life it is important to learn the tools and techniques to resolve conflict. This session will teach participants skills to resolve conflict, discuss important modeling skills, and identify levels of conflict and what approach are appropriate.
Tools to Self-Mediating a Conflict
Participants will learn the 9-steps on how to lead a conversation with established desired outcomes for the conversation. These will include how to communicate your expectations, team goals and ways to foster effective and open communication.
Steps to a Collaborative Conversation
Every day you encounter people whose behavior comes across as obstructive, obnoxious, stubborn or offensive. What’s the best way to deal with these encounters? Identify the potential root cause, the lynchpin, of difficult behaviors. Learn strategies for dealing with difficult people.
The Art and Science of Working with Difficult People
The negative effects of workplace conflict can include work disruption, decreased productivity, project failure, absenteeism, and employee turnover. Having a conversation about the conflict is so daunting that workers often go to great lengths to avoid the situation. In this session you will learn the cost of conflict with tips and tools to address the conflict.
Effects of Unresolved Workplace Conflict
The Root Causes of Workplace Disputes
This course centers on employee disputes, race and culture employees that negatively impacting the mission of the organization. Participants will indicate what they believe the root cause of the workplace dispute. Participants will work in groups to discuss what might have been done differently.
Examine seven common communications pitfalls and how they can derail an organization. Participants will learn how perception alters reality; they will discover how to match the best communication methods with the situation.
Facilitating Challenging Situations
How do you deal with a person in a group which has an exceptionally dominant personality? Who doesn’t let anyone else have a say, or trivializes the contributions of others? In this training participants will discover ways to maintain and channel enthusiasm with high-participation groups and turn around low-participation situations.
Supervisory Leadership Skills
This program will allow you to apply your leadership talents to directly acknowledge conflict areas. You will learn steps to increase productivity by coaching performance. In this training partiiwill gain the respect and increased productivity from your high performers for doing so. The tools gained will allow you to take action on your performance management challenges, get through them and move ahead.
The program offers new approaches to making teams more effective. The format is informal and based on a series of team building challenges. It examines concepts of leading teams with high performance demands. Participants identify team issues and help the team produce creative solutions. They learn how to use the principles of action learning in solving real-life team challenges and improve skills in conflict resolution and communication. They discover how to build trust in team members through meeting challenges and develop a plan of action based on program insights. Mini lectures, informal activities and exercises. Fun!!!
How would you like your employees to resolve disagreements before they escalate to conflicts? Participants will learn to: communicate clearly; listen with understanding and empathy; engage in respectful dialogue; discover their personal conflict style; and understand others’ conflict styles. Participants increase their ability to receive and give feedback; distinguish between disagreement and conflict; manage disagreements before they become conflicts.